Last Updated: 11/27/2024
We strive to make your shopping experience as smooth as possible. Below, you'll find all the details regarding shipping and payment for your order.
Shipping Costs
- USA: We offer free shipping within the USA on all orders.
- International: For international orders, shipping charges will be calculated at checkout. Due to varying shipping rates, we strive to offer the most competitive prices for your location.
Order Processing & Delivery Times
- Processing: Orders are typically processed within 3-5 business days.
- USA Deliveries: Expect delivery within 3-5 business days once your order has been processed.
- International Deliveries: Shipping times vary depending on the destination. Most international orders are delivered within 7-21 business days. Customs may cause additional delays.
Returns, Exchanges, Damages & Lost Packages
- Returns & Exchanges: Due to the nature of our products, we are unable to accept returns or exchanges unless the item arrives damaged or defective.
- Damages: If your item arrives damaged, please contact us at customsalts@gmail.com within 7 days of receiving the product, and we'll be happy to assist with a replacement.
- Lost Packages: If you suspect your package is lost, please contact us so we can help track it down or make other arrangements.
Payment Information
We accept a variety of payment methods to ensure convenience and security.
Accepted Payment Methods
- Credit/Debit Cards: We accept major credit and debit cards including Visa, MasterCard, American Express, and Discover.
- PayPal: You can also check out securely using PayPal.
Payment Requirements & Instructions
- Please ensure all billing information is accurate to prevent delays in processing.
- Payments are processed securely by 3rd parties, and we do not store any of your payment details.
Contact Information
If you have any questions about your order, shipping, or payment, feel free to reach out to us:
- Email: customsalts@gmail.com
We're here to help and want to make sure you have the best possible experience!
